Shipping policy
Shipping Policy
Shipping Policy
Processing Time Orders are processed within 1–2 business days of confirmation (excluding Sundays and public holidays).
Delivery Timelines
- Metro cities: 3–5 business days
- Tier 2/3 cities: 5–8 business days
- Remote/Northeast regions: up to 10 business days
Shipping Charges Free shipping on orders above ₹[amount]. A flat shipping fee of ₹[amount] applies to orders below this value.
Order Tracking Once your order is dispatched, you'll receive a tracking link via email/SMS to follow your shipment in real time.
Cash on Delivery (COD) COD is available across most pin codes in India for orders up to ₹[amount].
Delays While we strive to meet all delivery timelines, delays may occasionally occur due to weather, courier issues, or high-demand periods. We appreciate your patience and will keep you informed.
Undelivered/RTO Packages If a package is returned to us due to an incorrect address or unavailability at the time of delivery, we will contact you to arrange re-shipment (additional shipping charges may apply).
For shipping questions, email havenfindsteam@gmail.com.